Ortel Stops as of July 1, 2024
Dear customer, Ortel stops as of July 1, 2024. This means that as of that date, you can no longer use your Ortel SIM card. After this date, you can no longer use your current Ortel connection and therefore cannot make calls, send SMS messages, or use the internet. Because over the years fewer and fewer customers are using Ortel, we are discontinuing the service. We are happy to assist you through the services of one of our other brands, such as Simyo.
Use Up Your Credit
As Ortel's services are ending, it is important that you use up your remaining credit before July 1, 2024. After this date, you will no longer be able to use the SIM card or the credit. Your credit cannot be transferred to another provider. Not even to another brand of KPN.
Keep Your Number
You have the option to switch to another provider. You are free to choose a new provider. If you switch, you can choose "number retention" during the ordering process to keep your current phone number. Please note that the transfer may take up to 1 week. Therefore, we advise you to arrange the switch in a timely manner.
Switch with Discount to Simyo
As part of KPN, Simyo offers you a special discount when you switch. You will receive a €5 discount on your new prepaid connection. Simyo has been voted the best mobile provider several times and offers advantageous prepaid rates. For more information and to make the switch, visit the Simyo website.
Summary
- Your Ortel connection stops on July 1, 2024. After that, your mobile number will no longer be in use.
- Credit expires after July 1, 2024, and is not transferable. Make sure to use it up in time.
- Switching to another provider is possible. Choose "number retention" during ordering.
- Switching to Simyo entitles you to a one-time €5 discount. Click here for more information.
- For questions about number retention, consult www.simyo.nl/nummerbehoud.
- Until July 1, you can use your Ortel SIM card. After that, your connection will be terminated, and your credit will expire.
- If you have any further questions, please contact us by sending an email to service@ortel.nl.